Karabo Automation
South Africa · Plumbers & Electricians

Stop losing jobs while you're on site.

We set up a WhatsApp assistant on your business number. It answers every enquiry in seconds, finds out the job, takes photos and a location pin, flags emergencies, and sends you the whole thing in one message.

Customer enquiry · 14:06
Hi, my geyser burst and water is coming through the ceiling
Ah no, that's a bad one. Which area are you in? A photo would help too, if you can send one.
📷 Photo
📍 Location pin · Northmead
Got it, thanks. Do you need someone today, or can it wait?
Today please, it's still leaking
Okay, I've sent all that through and marked it urgent, so it'll be seen straight away.
🔴 Urgent · sent to the owner Problem: Burst geyser, water through ceiling Area: Northmead (map link) Urgency: Today Photos: 1, sent below Customer: 082 000 0000

The customer was answered in seconds. You got the job, the photo, the map and a red flag.

How it works

Three steps. Your customers message the same way they always have, and nothing changes on your side except fewer missed jobs.

STEP 1

An enquiry arrives

A customer WhatsApps your business number. The assistant replies immediately, day or night, whether you're under a sink or on a roof.

STEP 2

It asks the right questions

What the problem is, which area they're in, and how urgent it is. It takes photos and location pins, and quotes your standard prices only from the list you give it. It never makes up a price.

STEP 3

You get the details

One message to your phone with the job, the photos, a map link and the customer's number. Emergencies come through marked urgent, so you know when to leave the job you're on.

Who this is for

Trades where the customer messages three businesses at once and books whoever answers first.

  • Plumbers and geyser specialists
  • Electricians and DB board repairs
  • Emergency and after-hours callouts
  • One-man operations and small teams
  • Businesses anywhere in South Africa

What you get

Set up on your number, monitored and kept running.

  • Instant replies, 24 hours a day
  • Photos and location pins from the customer
  • Emergencies flagged urgent
  • Your standard prices, quoted only from your list
  • Every enquiry logged, with a monthly count of what came in after hours
  • Monitoring and support included

Pricing

One price, no contract, and a free week so you can see what it catches before you decide.

Most jobs in the trades are worth several thousand rand. If the assistant catches you one extra job every couple of months, it has paid for itself. The free week is there so you're not taking that on our word.

R2 500 / month
  • First week free
  • No contract — stop any time
  • Built and set up on your number
  • Runs on your own number
  • Support and monitoring included

Get in touch

Message us on WhatsApp and we'll set it up. Based in Johannesburg, working with businesses across South Africa.

WhatsApp us
+27 63 389 8302
Email
karabo.automation@gmail.com
Location
Poortjie, Johannesburg
Gauteng, South Africa
See it working

Message +27 61 608 8560 on WhatsApp as if you're a customer. Tell it a problem, ask what a callout costs, and send a photo. It takes about a minute.

Message the assistant